Here are the reasons why you need to maintain your website...
With 80+ million WordPress websites currently powering 34% of the web, hackers are having “fun” trying to take down your site. CWP keeps watch 24/7 & provides security from those hackers and their malware.
Daily/Weekly offsite and secure backups give you the peace of mind that if anything does go wrong, your site can be restored.
WordPress Core, Themes & Plugins need to be updated to maintain overall functionality and security.
Outages happen and servers goes down, but CWP will watch for that and let you know when it happens with 24/7 monitoring.
Having the backup is only part of the equation, restoration of the site is vital. If your plan has it, CWP will restore the site when needed asap.
Though no one likes to admit it, sometimes we make mistakes. Need to see who changed something on the website? We've got you covered.
The process normally starts within 24 hours after you sign up. Sometimes it may take a bit longer as certain issues can come up with web hosting companies that need to be dealt with. If there is a delay for some reason, we’ll let you know via email or a phone call.
When we update WordPress and plugins, the team also monitors your site to make sure your site does not crash. If we do find an update breaks the site, we will attempt to fix it first. If we are unable to fix it (usually when a plugin is no longer supported in WordPress), we will restore your site before the update and contact you to find the best way to move forward, such as contacting the plugin developer or finding an alternative plugin.
We are here to remove the concern that you may have on the overall maintenance and security of your website. You need to focus on your business, not worry about the technical aspects of how the website works. We remove that concern allowing you to put your focus where you need it to be.
CWP maintenance policy is that “minor” plugin updates are reviewed weekly and “major” are looked at monthly. "Major" items vary based on the site, but generally speaking, it would be major WordPress core updates, learning management, e-commerce, and membership related items.
Yes! You can request a pause on your maintenance plan for up to 90 days. If you restart within that time, you will price will be the same. If you come back past 90 days, you will be assigned the closest plan/price to what you had, unless you want to upgrade a level.